Shipping & Returns

  1. Order Processing
  2. Weekend Orders
  3. Free US Ground Shipping
  4. Next Day Shipping
  5. International Shipping
  6. Tracking Information
  7. Signature Requirements
  8. Local Pickup
  9. Return Policy
  10. Order Cancellations
  11. Return Shipping and Restocking Fee
  12. Stolen Packages

Q: Order Processing

  • Most orders are processed on the same day. All orders will be processed within 24 hours.
  • Orders placed before 2 pm MST will usually ship out on the same day, but this is not guaranteed.
  • Orders may come in multiple shipments depending on the items purchased.

Q: Weekend Orders

  • Our operations are closed on weekends and therefore, we do not ship orders during this time.
  • Orders placed after our cutoff on Friday, as well as on Saturday and Sunday, will be shipped out on Monday.
  • Overnight orders placed on the weekend will be shipped on Monday and delivered on Tuesday.

Q: Free US Ground Shipping

  • We offer free ground shipping on all orders within the 48 continental US states.
  • We do ship to Alaska and Hawaii but customer is responsible for shipping costs.
  • Ground shipping times usually range from 2 - 5 days depending on your location.

Q: Next Day Shipping

  • The cutoff for next-day processing is 2 pm MT.
  • If placed after 2 pm, we will try to ship it out on the same day but cannot guarantee this.
  • If we can't ship it out on the same day, it will be shipped the following day.

Q: International Shipping

  • We offer UPS shipping to Canada.
  • We currently do not offer shipping to any other countries, but feel free to email us, and we can work directly with you to get parts to a different country if necessary.

Q: Tracking Information

  • After a shipping label has been generated, you will receive an email containing your tracking code.
  • You can track your order through the shipping company's website.
  • Please note that it may take up to 24 hours for tracking information to become available.

Q: Signature Requirements

  • For all orders valued at $500 or more, we require signature confirmation upon delivery.

Q: Local Pickup

  • We do not currently offer local pickup. However, if you are conveniently located close to us and it is easier to deliver the item in person or offer local pickup, we will email you.

Q: Return Policy

  • We offer a 30-day return policy on all products.
  • Returned products are subject to a 10% to 15% restocking fee to help cover our shipping and processing costs.
  • We do not accept returns on any used or installed parts, all parts must be in original packaging.
  • To submit a return request, fill out our RMA Request Form

Q: Order Cancellations

  • We strive to process all orders on the same day; because of this, we can sometimes ship orders within a matter of hours.
  • If you would like to cancel an order and we have already shipped it, you will be responsible for shipping the item back to us, and we will charge a shipping and restocking fee ranging from 10% to 15% to cover our shipping costs.
  • Please ensure that you want the items before purchasing them, as it will cost you extra to cover the return shipping and our shipping if you choose to cancel an item too late.

Q: Return Shipping and Restocking Fee

  • Return shipping for any orders that the customer would like to return is the responsibility of the customer.
  • If we make an error on our end, we will cover the returns. However, any customer who chooses to return an order that isn't a result of an error on our end is subject to our restocking fee and paying for their return shipping.
  • Restocking fees will be between 10% and 15%, depending on the goods returned.

Q: Stolen Packages

  • Please be aware that we cannot be held responsible for any incidents that occur after a package has been delivered.
  • Ensuring safe package delivery is the responsibility of the customer. We recommend providing a secure location for package deliveries or making arrangements to receive the package in person.