Boosted Performance FAQ

If you select during the order process or at other times when you submit personally identifiable information, the information you provide may be used by Boosted Performance to create and deliver to you our newsletters, surveys or other communications containing product information. If you prefer not to receive such Communications, please do not select the ‘Please inform me option’. If you do select this option and later decide that you would no longer like to receive these communications, please use the features made available to you.

If you have requested a Boosted Performance brochure, all information is kept completely confidential and is not shared with any third parties. We may, on occasion, send you an updated catalog or brochure. If you do not wish to receive any mail from Boosted Performance, please contact us via email at . Include your name and mailing address and email address. You will be removed from any future mailings.

If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive an email to confirm their order. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Boosted Performance offers its customers.

Disclosure of Personally Identifiable Information

We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. Boosted Performance takes great pride in having you as a customer and we will ensure your privacy as a customer. Boosted Performance does not sell or exchange names or any other information about our customers with third parties.

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.

We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.

Similarly, when you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

boostedperformance.com does recognize your ISP (internet service provider), however, we cannot identify you as an individual. If you make an on-line purchase we do collect information (such as sales statistics and traffic patterns) to help improve your shopping experience. We keep all information confidential.

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

This Privacy Policy applies only to the information collected on this Site. Our Site may contain links to or from other websites and you should be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites linked to the Site.

Boosted Performance seeks to protect the security of your personal information both online and offline. All credit card transactions are secure. Every on-line order is encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted.

Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number and expiration date each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.

E-mail is not encrypted and is not a secure means to transmit credit card numbers. We will only display the last 4 digits of your credit card number on your account.

Boosted Performance reserves the right to revise this Privacy Policy in the future by posting changes at this location and we may make changes at any time without notification.

If you are a registered member at Boosted Performance, you can change your personal information at any time by updating your information at check-out.

We welcome your comments and questions about privacy. Please send email to support@boostedperformance.com.

We are confident that your visit to Boosted Performance is secure and safe. However, you may choose to call us directly to place your order over the telephone. Please call Customer Service toll free at .

• Most orders are processed on the same day. All orders will be processed within 24 hours.
• Orders placed before 2 pm MST will usually ship out on the same day, but this is not guaranteed.
• Orders may come in multiple shipments depending on the items purchased.

• Our operations are closed on weekends and therefore, we do not ship orders during this time.
• Orders placed after our cutoff on Friday, as well as on Saturday and Sunday, will be shipped out on Monday.
• Overnight orders placed on the weekend will be shipped on Monday and delivered on Tuesday.

• We offer free ground shipping on all orders within the 48 continental US states.
• We do ship to Alaska and Hawaii but customer is responsible for shipping costs.
• Ground shipping times usually range from 2 - 5 days depending on your location.

• The cutoff for next-day processing is 2 pm MT.
• If placed after 2 pm, we will try to ship it out on the same day but cannot guarantee this.
• If we can't ship it out on the same day, it will be shipped the following day.

• We offer UPS shipping to Canada.
• We currently do not offer shipping to any other countries, but feel free to email us, and we can work directly with you to get parts to a different country if necessary.

• After a shipping label has been generated, you will receive an email containing your tracking code.
• You can track your order through the shipping company's website.
• Please note that it may take up to 24 hours for tracking information to become available.

• For all orders valued at $500 or more, we require signature confirmation upon delivery.

• We do not currently offer local pickup. However, if you are conveniently located close to us and it is easier to deliver the item in person or offer local pickup, we will email you.

• We offer a 30-day return policy on all products.
• Returned products are subject to a 10% to 15% restocking fee to help cover our shipping and processing costs.
• We do not accept returns on any used or installed parts, all parts must be in original packaging.
• To submit a return request, fill out our RMA Request Form

• We strive to process all orders on the same day; because of this, we can sometimes ship orders within a matter of hours.
• If you would like to cancel an order and we have already shipped it, you will be responsible for shipping the item back to us, and we will charge a shipping and restocking fee ranging from 10% to 15% to cover our shipping costs.
• Please ensure that you want the items before purchasing them, as it will cost you extra to cover the return shipping and our shipping if you choose to cancel an item too late.

• Return shipping for any orders that the customer would like to return is the responsibility of the customer.
• If we make an error on our end, we will cover the returns. However, any customer who chooses to return an order that isn't a result of an error on our end is subject to our restocking fee and paying for their return shipping.
• Restocking fees will be between 10% and 15%, depending on the goods returned.

• Please be aware that we cannot be held responsible for any incidents that occur after a package has been delivered.
• Ensuring safe package delivery is the responsibility of the customer. We recommend providing a secure location for package deliveries or making arrangements to receive the package in person.

Our parts are engineered to offer the best performance gains on the market. We offer the best combination of price, quality, and performance. We are not a custom shop and therefore we do not have excessive employee manufacturing costs. Our products are manufactured via CNC Machines to ensure every part is exactly the same and therefore fitment is perfect on every vehicle. We manufacture our parts in bulk and are therefore able to offer quicker shipping times and lower prices than other brands around who wait until an order is received to actually make the product.

To be honest, an intake is an aluminum pipe with a filter on it - it should not cost $450. However, we are also not the cheapest on the market. We are not selling eBay products - all of our products are manufactured with very high quality standards with a meticulous focus on fitment. Additionally, we only use the highest quality S&B filters which come in at a premium cost.

At the end of the day we truly believe our products are the combination of price, quality, and performance that you can find.

We are not a custom shop and unfortunately do not offer any custom colors or powdercoating on any of our intakes or piping kits.

We absolutely do not offer delete tunes and cannot refer you to anyone who does. We will not sell any tuners to anyone that has made it known that they are purchasing it with the intent to use it for deletes.

We currently do not offer custom tuning at this time. We have partnered with a few companies who can provide custom tuning so please reach out asking for a recommendation based on your vehicle and tuner. Our EFI Live, and EZ Lynk tuners do come with custom tuning services from our partnered companies.

We only use S&B Filters. S&B is known for producing the highest quality filters on the market and we will never use anything but the best when it comes to filtration.

Open air intakes have greater airflow increases over closed intakes. The box becomes restrictive and ultimately leads to less airflow and less power gains. While closed intakes and things like heat shields might result in 1-2 degree colder IATs the presence of an intercooler mitigates any concern over the slightly warmer air temps. The benefits of the increased airflow outweigh the downsides of the air temps.

We offer a lifetime warranty on all of our Boosted Performance products, with the exception of the filters used in our intakes. The filters naturally get dirty over time but are cleanable - we recommend cleaning your filter every 6 months and replacing them every few years.